Last updated: 10 August 2026
These terms provide the general framework for projects with Nazmtec. An individual proposal, statement of work, or project agreement prevails in case of conflict.
1. Scope
These terms apply to contracts between Saif Aldeen Alkhateeb, trading as Nazmtec (“Nazmtec”), and customers for software development, websites, digital platforms, automation, consulting, maintenance, and related IT services. They apply exclusively to entrepreneurs within section 14 of the German Civil Code, public-law entities, and special public-law funds. Customer terms apply only if Nazmtec expressly accepts them in text form.
2. Proposal and contract
Unless stated otherwise, proposals remain valid for 30 calendar days. A contract is formed by acceptance in text form, signature of a project agreement, or mutually agreed commencement of the service. Scope, deliverables, timeline, fees, and any acceptance criteria follow the applicable proposal or project agreement.
3. Delivery and changes
Nazmtec performs the agreed services with the professional care customary for the project and in line with recognised technical standards. Technical details may be adjusted where the agreed function and reasonableness are unaffected. Changes or additional requests are assessed for effort, timing, and price before implementation. The existing scope remains in force until agreement.
4. Customer cooperation
The customer provides required content, access, contacts, decisions, and test data in due time and warrants that supplied materials may lawfully be used. Delays or additional effort caused by late, incomplete, or incorrect cooperation may move dates and, following notice, be charged separately.
5. Dates and force majeure
Dates are binding only when expressly agreed as binding. Dependencies on customer cooperation, approvals, and third parties form part of planning. Events outside a party’s reasonable control, including infrastructure outages, industrial action, official measures, or natural events, extend affected deadlines reasonably.
6. Fees and payment
Fees follow the individual proposal. Fixed prices cover only the described scope; additional services are charged as agreed. Unless otherwise agreed, invoices are due without deduction within 14 calendar days. Statutory VAT is shown where applicable. Statutory remedies apply in case of late payment.
7. Acceptance of work
Where a deliverable constitutes work under German contract law, Nazmtec submits it for acceptance after completion. The customer checks the agreed criteria without undue delay and describes material defects reproducibly. Minor defects do not prevent acceptance. Otherwise, the statutory rules, particularly section 640 BGB, apply.
8. Usage rights and third-party components
After full payment, the customer receives the usage rights described in the proposal for individually created deliverables. If no special rule is agreed, the customer receives a non-exclusive, perpetual, worldwide right to use them for the agreed business purpose. Nazmtec retains rights in pre-existing tools, libraries, know-how, and reusable components. Open-source software and other third-party components remain subject to their respective licences.
9. Supplied content
The customer indemnifies Nazmtec against justified third-party claims arising from unlawful use of content, marks, data, or materials supplied by the customer where the customer is responsible for the infringement. Nazmtec will promptly inform the customer and reasonably coordinate the defence.
10. Defects
Nazmtec remedies reproducible defects that materially depart from the agreed characteristics within a reasonable period. The customer supports analysis with a clear description. Missing non-agreed functions, unsuitable customer environments, third-party changes, or use contrary to documentation do not constitute defects. Statutory rights otherwise remain unaffected.
11. Liability
Nazmtec has unlimited liability for intent and gross negligence, culpable injury to life, body, or health, product liability, and within any guarantee assumed. For slight negligence affecting an essential contractual duty, liability is limited to the foreseeable loss typical for the contract. Liability for other slight negligence is excluded. The customer maintains appropriate, current backups; to the extent permitted, liability for data loss is limited to typical restoration effort.
12. Confidentiality and data protection
Each party keeps recognisably confidential business and technical information of the other confidential and uses it only to perform the contract. Statutory disclosure duties remain unaffected. Where Nazmtec processes personal data on the customer’s behalf, the parties enter into an Article 28 GDPR data-processing agreement before processing begins.
13. Subcontractors
Nazmtec may use qualified subcontractors but remains responsible to the customer for contractual performance. Project-specific access, confidentiality, and processing requirements will be reflected in the project agreement.
14. Term and termination
Term and ordinary termination follow the individual agreement. Each party’s right to terminate for cause remains unaffected. Contract-compliant services already delivered and demonstrably committed, non-cancellable third-party costs remain payable until termination takes effect.
15. Final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the customer is a merchant, public-law entity, or special public-law fund, Hamburg is the exclusive venue; mandatory venues remain unaffected. Amendments should be documented in text form. If a provision is invalid, the remaining terms remain effective and the statutory rule applies in its place.
This English translation is provided for convenience. The German version is authoritative.